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Hotline Customer Services Officer

Description

Our client is a global prestigious MNC Insurance Group, now is seeking a Hotline Customer Services Officer (Policy Owner Services Department) -Both Client line and Agent Line


Responsibilities:

Provide prompt and courteous hotline services to agents with positive problem-solving capabilities

Requirements:

University graduates; with 3 years’ customer services experience, preferably in the insurance industry

Pleasant and possessing sound presentation, interpersonal and communication skills

Independent and customer-oriented

Able to work under pressure with good time management

Proficiency in both spoken and written Chinese and English

Candidates with more experience will be considered as Senior Officer


Industry

Insurance / Reinsurance / Pension Funding


Specialization

Customer Service
Insurance – Office Roles


Location

Hong Kong Island


Employment Type

Permanent


Salary

HKD 15, 001- HKD 20, 000 / mth
HKD 20, 001- HKD 30,000 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Rosanna Mok.

For further discussion about this role, please find contact details of Rosanna Mok as below:
Email: rosanna.mok@recruitexpress.com.hk
Tel: 21750698
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.