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Customer Service - Call Center ( MPF / ORSO related ) #RAA

Description

Responsibilities:

  • Handle MPF & ORSO enquiries through hotlines & emails
  • Provide outbound service support through clients’ loyalty programs
  • Liaise with internal and external parties to fulfill client requests and administrative follow-ups
  • Handle projects and other tasks as assigned

Requirements:

  • College graduate or equivalent
  • Minimum 2 years’ experience in banking or financial industries, preferably in call centre / customer service environment
  • Good understanding of MPF and ORSO is preferable
  • Fluency in Cantonese and English is a must
  • Customer oriented with good interpersonal skill
  • Positive attitude, well organized and a good team player
  • Proficiency in English and Chinese word processing
  • Passed MPF Intermediaries Examination and / or with SFC Licensed Representative qualification (1,7,8)


Industry

Banking & Financial Services


Specialization

Customer Service


Location

Hong Kong Island


Employment Type

Permanent


Salary

HKD 15, 001- HKD 20, 000 / mth
HKD 20, 001- HKD 30,000 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Albee Au.

For further discussion about this role, please find contact details of Albee Au as below:
Email: albee.au@recruitexpress.com.hk
Tel: 21750698 / WhatsApp 65374963
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.