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IT Support Engineer (20,000 - 30,000) #RHK

Description

Responsibilities

  • Provide first-line support to resolve/fulfill end users incidents/service requests  
  • Provide Helpdesk & Deskside technical support to end-users from receiving IT related incidents and requests
  • Escalate to 2nd tier support or vendor/related parties if needed, and make sure the issue is resolved in a reasonable timeframe.
  • Perform routine installation & troubleshooting on hardware/software, operating system, office applications, Active Directory, antivirus and relevant hardware drivers
  • Maintain IT inventory records.
  • Support staff on-boarding / departure process. 

Requirements

  • Higher diploma holders or above in Computer Studies or related subjects
  • 2 year's or above working experience in IT Support / Technical Support / Helpdesk support field
  • Proficiency in Windows / MacOS, TCP/IP, Cloning / Data Migration and Technical Support (MS Office, Windows, Active Directory, Common Desktop Application, Windows Server)


Industry

Banking & Financial Services


Specialization

IT - Infrastructure & Hardware


Location

Hong Kong Island


Employment Type

Permanent


Salary

HKD 20, 001- HKD 30,000 / mth


To apply online please click the 'Apply' button below or email a detailed resume in Word format to Ken Lam.

For further discussion about this role, please find contact details of Ken Lam as below:
Email: ken.lam@recruitexpress.com.hk
Tel: 21750698 Mobile: 52260981
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.