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Claims Officer (Life Insurance) #RER


Office in Ngau Tau Kok

Salary around HKD 20,000-25,000


· Investigate claims and obtain relevant facts to determine coverage, loss and liability

· Approve accident and medical claims within the authority and to make suggestions to the superior on claims beyond the authority

· Interact effectively with outside parties involved in claim process

· Assist Supervisor in analysing, planning, decision-making and problem-solving activities to support claim settlement

· Document claim file activities in accurate and timely manner

· Resolve claim issues promptly and follow-up on outstanding issues

· Draft outward correspondence regarding claim matters for the approval of superior

· Handle hotline inquiries from agents


· F.7 and above

· 2 years’ relevant working experience in Claims (Life Insurance)

· PC literate in Word, Excel & Chinese word processing

· Excellent interpersonal and communications skills

· Good command of English and Chinese in both spoken and written; proficiency in Putonghua would be a definite advantage


Insurance / Reinsurance / Pension Funding


Insurance – Office Roles



Employment Type



HKD 20, 001- HKD 30,000 / mth

To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Ernest Cheung.

For further discussion about this role, please find contact details of Ernest Cheung as below:


Tel: 21750698

Whatsapp: 6162 1641

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.