About the Role

We are seeking a motivated and customer-oriented professional to join our retail banking team. The successful candidate will focus on promoting retail financing products, building strong relationships with business partners, and delivering exceptional service to mass-market customers.

Job Responsibilities

• Solicit business opportunities by promoting retail financing products (e.g., mortgages, secured loans, etc.) to mass-market customers through outreach sales activities and by establishing strong relationships with business partners.

• Handle customer inquiries and retail credit applications in a professional manner, ensuring full compliance with bank policies and regulatory requirements.

• Make referrals to other business units as necessary to support cross-selling and achieve the bank's overall sales targets.

• Identify and fulfil customers' needs, driving initiatives for continuous enhancement of service levels to ensure quality and professional service delivery.

Job Requirements

• Bachelor's degree or above in Business Administration, Finance, or a related discipline.

• At least 1 year of sales experience in the consumer banking field.

• Sales and customer-oriented, outgoing, energetic, and highly adaptable.

• Comprehensive knowledge of retail financing products and a broad range of banking offerings, including general banking services, insurance, and investments.

• Cross-border business experience is an added advantage.

• Proactive approach with excellent interpersonal and communication skills.

• Passed in LE 1, 7, 8 (or equivalent) and IIQE Papers 1, 2, 3 & 5 is mandatory.

• Proficient in written and spoken English, Chinese, and Putonghua.

• Candidates with more extensive experience will be considered for the position of Retail Financing Manager.

Banking & Financial Services

Banking & Finance

Kowloon

Permanent

HKD 20, 001- HKD 30,000 / mth
HKD 30, 001- HKD 40, 000 / mth