Customer Service Officer (Brokerage/Trading) 25-30K #RWF
Description
Customer Service Officer (Brokerage/Trading)
A leading brokerage/trading firm is seeking a Customer Service professional to join our team. This role involves supporting clients across a range of trading products and systems.
Key Details:
- Location: Central & Western District
- Salary: HKD $25,000 - $30,000 per month × 12 months + bonus (approx. total package $27,000 - $32,000)
- Hours: Monday to Friday, 8:00 am - 5:00 pm
- Holiday support required with time-off in lieu
Responsibilities:
- Handle client inquiries regarding Equities, Options, Futures, FX, and trading systems
- Manage trade cycle processes including funding, position transfers, corporate actions, and margin calculations
- Coordinate with internal departments (IT, Legal, Clearing) to resolve client cases
Requirements:
- Bachelor’s Degree
- Fluency in Chinese and English
- Experience in banking call centre (investment/trading team) preferred
- SFC Licenses 1, 2, 3 highly advantageous (exam sponsorship available for employed staff)
To Apply:
Please WhatsApp your CV to 93182206
Or click: wa.me/852293182206
Industry
Banking & Financial Services
Specialization
Banking & Finance
Customer Service
Location
Hong Kong Island
Employment Type
Permanent
Salary
HKD 20, 001- HKD 30,000 / mth
To apply online please click the 'Apply' button below or email a detailed resume in Word format to Wendi Fu.
For further discussion about this role, please find contact details of Wendi Fu as below:
Email: wendi.fu@recruitexpress.com.hk
Tel: 21750698
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.